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About Mobile Safe

What is Mobile Safe ?

MobileSafe is a seamless and simple-to-use service that enables you to backup important data from your mobile and access it whenever you need to.

Mobile Safe offers you a secure, convenient and easy to use service. Back up your mobile and then, in the unfortunate event that you lose your mobile or if you simply get a new mobile, you can easily restore your backed-up photos, videos and contacts. We are continually advancing and will be offering even more innovative feature in the near future.

Signing Up

Sign Up is simple & quick, simply click here.

Installing

From the website:
Simply click on the link to go to the App from Google Play or the App Store.

From Google Play or the App Store:
Search for MobileSafe on Google Play (Android) or the App Store (Apple) and select install.

Logging In

Your login details are in the welcome email that was sent to you when you signed up.

No problem! Click on Forgot Password and follow the prompts. Otherwise you can contact our support staff who will be happy to assist you.

Backing Up

Yes! You can choose what you’d like to backup.

  • Login to the mobile App on your mobile.
  • Select Settings from the top right.
  • Select what data you’d like to back up.

Your backup percentage is the number of files you have backed up, based on the categories you’ve selected, compared to what’s on your mobile. Always aim to keep this near 100% to ensure you’re fully backed up.

Tap Backup Now from the home screen of the App and select how you’d like to Backup from the options.

Tap Backup from the home screen of the App and select Remind me later. Choose when you’d like to be reminded, fill in some basic info, and tap Set Reminder. When it's time, you’ll receive a notification to run your backup.

Tap Backup from the home screen of the App and select Scheduled. Define your settings and tap Save Schedule
Exclusive to Android.

RESTORING YOUR DATA

Of course! It’s your data! There are many ways to restore your data. To your current mobile, to another mobile or to your desktop.

Log in and select Download Backup.

  1. Restoring to your device
    Open the MobileSafe App log in, tap My Backups. Browse through the backed up items to select what you would like to restore.
  2. Restoring to another device Install the MobileSafe App on the new mobile, log in, tap My Backups. Ensure you select your original mobile from the mobiles list. Browse through the backed up items to select what you would like to restore this your new mobile.
  3. Restoring to your computer
    Log in to the website and select what data you would like to download, or select Download Backup to download the full backup.

Yes! Install the MobileSafe App on the new device, log in, tap My Backups. Ensure you select your original mobile from the mobiles list. Browse through the backed up items to select what you would like to restore this your new mobile.

Profile Info

log into the web portal or App and tap the Profile icon from the top left. Update your info and tap Save Changes.

Log into the website and tap the Profile icon from the top left. Select Change Password and follow the prompts.

Log into the website and tap the Profile icon from the top left. Update your contact number and email address and tap Save Changes.